FAQ

Whether you're new to UME or you're a seasoned veteran, it's not uncommon to have some questions about the upcoming Spring Break event. Check out our FAQs to get the answers you need.

Can I enter the event at any time?

As long as you have a ticket card in hand that has not been scanned you will be able to enter the event from the moment it opens until the time the event ends.

How long does the event last?

Friday-Saturday 06:00PM - 02:00AM

Will we have access to Schlitterbahn Waterpark during the event?

No, there will NOT be access to the waterpark unless you purchase passes to Schlitterbahn.

When will you release set times?

Set times will be posted on this web site on the days leading up to the event. 

Can I re-enter UME after leaving?

Once you leave the site, there is no re-entry unless you purchase a new ticket - if there are still tickets available.

I'm a journalist/photographer. How can I arrange media passes for my outlet?

You can request media access to UME by emailing contact@discodonniepresents.com. Please be ready to answer questions about your publication including monthly circulation, planned coverage, and social media reach.

Is UME looking for volunteers/street team members?

For those wanting to volunteer for the event or be a part of the UME street team, please email contact@discodonnieoresents.com with your name, brief information about yourself, and updated résumé.

Will there be ATM machines?

Yes, there will be ATMs around the venue grounds. 

I bought a ticket to UME, but can no longer attend. Can someone use my ticket even if the names don't match?

Yes, as long as the barcode on the ticket is still valid, it does not matter if the name on the ID and ticket don't match.